Privacy Policy

Who we are

This privacy policy applies to personal data collected through the public zentra website, including contact forms, newsletter sign-up forms, and related public-facing pages.

For privacy questions or data requests about the public site, contact [email protected]. If you are a platform customer or end-user under a separate service arrangement, additional product-specific privacy terms may also apply.

Personal data we may collect

• Identity and business contact details such as your name, email address, phone number, company, and job context when you contact us or request a demo.
• Enquiry content, notes, and message history generated when you submit forms or communicate with us through the website.
• Marketing preference data, including whether you opted into newsletters or product updates.
• Technical and usage data such as IP address, device/browser information, page views, and diagnostic data where site analytics, security, or performance tooling is enabled.

How we use personal data

• To respond to enquiries, process demo requests, and communicate about products or services you asked about.
• To send newsletters, release updates, and marketing communications where you requested them or where another lawful basis applies.
• To operate, secure, and improve the website, including monitoring availability, preventing abuse, and understanding usage patterns.
• To keep records of business communications and manage follow-up with prospects, customers, and subscribers.

Legal bases

Depending on the interaction, zentra may process personal data because it is necessary to respond to your request, because it is in zentra’s legitimate interests to run and improve the website and manage business communications, because you gave consent, or because a legal obligation applies.

Where consent is relied on, you can withdraw it at any time. Withdrawal does not affect processing that took place before withdrawal.

Who we share data with

zentra may share data with service providers who help deliver the public website and related operations, such as hosting, CDN/security, email delivery, scheduling, analytics, form handling, and CRM or marketing tools.

We may also share data where required by law, to protect rights and security, or as part of a corporate transaction. We do not sell personal data from the public website.

How long we keep data

We keep enquiry and subscription data only for as long as necessary for the purpose it was collected, including to manage communications, comply with legal obligations, resolve disputes, and maintain business records.

Retention periods may vary depending on the type of interaction, whether you become a customer, and whether continued retention is needed for legal, contractual, or operational reasons.

Your rights

Depending on where you are located, you may have rights to request access to personal data, correction, deletion, restriction, portability, or objection to certain processing, and to complain to a supervisory authority.

To make a request, contact [email protected]. We may need to verify your identity before completing certain requests.

Cookies and analytics

The site may use cookies and similar technologies for essential functionality, security, performance, analytics, and marketing. Details are set out in the Cookie Policy.

You can also control many cookies through your browser settings and device preferences.

Changes to this policy

We may update this privacy policy from time to time. The current version is always shown on this page together with its last updated date.